Frequently Asked Questions
Q: How Do I Know You Are Not Scammers?
A: We understand that trust is crucial when buying steroids online, and we take every step to ensure transparency and legitimacy.
✅ Why You Can Trust GrowXXLGear:
✔️ Officially Verified Supplier – We purchase all products directly from manufacturers, making us an authorized reseller of Kalpa Pharmaceuticals, Dragon Pharma, British Dragon, Axiolabs, Stealth Labs, Gen-Shi Laboratories, and many more.
✔️ Manufacturer Verification – You can verify our legitimacy by checking our store on the official websites of these brands. Enter our full website URL with and without "www," for example: growxxlgear.com.
✔️ Real Customer Reviews – See what our verified customers say in our reviews section, as well as on external bodybuilding forums and blogs. Check independent discussions here:
- Steroids.Reviews - Reviews Blog
- GrowXXL - Steroid Forums
- Roids.Biz - Steroid Blog
- SteroidsLive - Steroid Blog
- RxBodybuilders - Bodybuilding Blog
- SteroidsPortal - Bodybuilding Blog & Reviews
- WorldBodybuilding - Bodybuilding Blog
📌 Still Unsure? We encourage you to place a small test order, as we have no minimum order requirement. We guarantee safe, discreet delivery of authentic, high-quality steroids.
🚀 Have questions? Our customer support team is happy to assist!
Q: How Do I Place an Order?
A: Placing an order on GrowXXLGear is quick and easy! Just follow these simple steps:
📌 Step 1: Create an Account
✔️ Click on the "Sign Up" button and choose a unique username and password.
✔️ For security reasons, avoid using your real name or email as your username—pick a nickname instead.
📌 Step 2: Log In & Browse Products
✔️ Log in to your GrowXXLGear account.
✔️ Navigate through our product categories on the top menu of the website to find what you need.
📌 Step 3: Select Products & Add to Cart
✔️ Once you find your desired product, select the quantity and click "Add to Cart".
✔️ Click "Continue Shopping" to add more items or proceed to checkout.
🚚 Shipping Policy Reminder 🚛
🔹 Domestic & International items must be ordered separately.
❌ If both are included in one order, your order will NOT be processed until the extra shipping fee is paid.
💵 Avoid unnecessary delays – place separate orders!
📌 Step 4: Review Your Shopping Cart
✔️ Click on "Shopping Cart" (located on the right side of the website).
✔️ Make sure your order details are correct before clicking "Check Out".
📌 Step 5: Accept Terms & Conditions
✔️ Read and review our Terms & Conditions.
✔️ If you agree, click "Continue" to proceed.
📌 Step 6: Enter Shipping Information
✔️ Carefully fill in your shipping details.
✔️ Double-check the address—we are not responsible for delivery issues due to incorrect shipping information.
📌 Step 7: Choose a Payment Method & Complete Your Order
✔️ Select your preferred payment method and follow the instructions to complete payment.
📩 Order Confirmation: After completing your order, you'll receive a confirmation email with payment details and tracking updates.
💡 Need help? Our customer support team is ready to assist you every step of the way! 🚀
Q: How Do I Edit My Order After Placing It?
A: You can modify your order only under certain conditions, depending on its payment and shipping status.
📌 If You Haven't Paid Yet:
✅ Log in to your GrowXXLGear account.
✅ Go to "My Orders", select the Order ID, and click "Edit Order" to make changes.
✅ Adjust your items and save your updated order.
📌 If You Have Already Paid But the Order Hasn't Shipped Yet:
✅ Contact our customer support team as soon as possible.
✅ Provide your Order ID and details of the requested changes.
✅ Our team will update your order if possible before shipping.
📌 Important:
- Once an order has been shipped, no changes can be made.
- Always double-check your order details before confirming payment to avoid issues.
💡 Need help? Reach out to our support team for fast and efficient assistance! 🚀
Q: Is There a Minimum Order Amount?
A: No, there is no minimum order requirement! At GrowXXLGear, we believe in providing flexibility and convenience to our customers.
✅ You are free to order any product in any quantity—whether it's a small test order or a bulk purchase.
✅ We treat every order with the same care and priority, regardless of size.
✅ All shipments are secure, discreet, and trackable for your peace of mind.
📌 Have questions? Our customer support team is here to assist you every step of the way! 🚀
Q: What Payment Methods Do You Accept?
A: We offer multiple secure payment options, including cryptocurrencies and other reliable methods.
📌 How to View Available Payment Methods:
✅ Log in to your GrowXXLGear account.
✅ Add your desired products to the cart and proceed to checkout.
✅ The full list of accepted payment methods will be displayed based on your location.
💡 Why We Don't Display Payment Methods Publicly?
To ensure customer security and smooth transactions, we only show available payment options after login and order placement.
🚀 Need help with payments? Contact our customer support team, and we'll guide you through the process!
Q: Do You Guarantee Product Delivery?
A: Absolutely! GrowXXLGear is committed to long-term, reliable service, and we take full responsibility for ensuring your order arrives safely.
📦 Our Delivery Guarantee Includes:
✅ Secure & discreet packaging to protect your privacy.
✅ Reliable shipping methods to maximize delivery success.
✅ Reshipping policy in case of lost or seized packages (see our Shipping FAQs for details).
📌 Have additional questions or concerns?
- Visit our Shipping FAQs for more details.
- Contact our customer support team—we're always happy to assist you! 🚀